University Services

Academic Advising

Students are assigned to academic advisors according to their choice field of study. Advisors are assigned according to the policies of the school or department which houses the student's chosen major and may be changed by contacting the appropriate school or department office and the Office of Academic Records.

Campus Security and Emergency Alert Systems

The Trevecca Security Department operates 24 hours a day, 7 days a week. All students are permitted to bring cars to campus. However, all cars must be registered with campus security and are subject to traffic control regulations of the University and Metro Nashville. Any student who desires to be accompanied to his/her vehicle at any time may call the Office of Campus Security at 615.642.3523. Students should report any disturbances and or suspicious activity to the Office of Campus Security.

• The University is very serious about protecting the lives and property of all our students and employees. We have invested in two (2) separate Emergency systems. The TNU Emergency Alert System will be used by the University to send emergency messages via telephone (voice & text) and e-mail to students and employees. It will not be used for any other purpose, such as general notifications, SPAM, advertising, etc. In order to receive these emergency messages, you must first register your contact information. Go to http://emergency.trevecca.edu, provide the necessary information and click submit. Please take advantage of this potentially life-saving service and register immediately!
• The TNU Emergency Siren System consists of externally mounted sirens at two locations on campus which are programmed to deliver audible messages followed by specific siren tones in case of an emergency. Please visit www.trevecca.edu/offices-services/campus-security for more information.

Campus Store

The Trevecca Campus Store is located in the Jernigan Student Center. The normal hours of operation are Monday through Friday 9:00 AM to 4:30 PM. The store sells general school/office supplies, Trevecca logo clothing, greeting cards, some electronics, and health/beauty items. Purchases may be made by cash, check, or credit card (Visa, MasterCard, and American Express).

Food Services

The food service general manager and staff work to provide wholesome menus. A food committee meets periodically to discuss ways and means of improving the food services. All resident students are required to participate in the meal plan which offers access to the cafeteria. Hours are specified in the Student Handbook. Students must present their student ID each time they enter the cafeteria.

The Hub is located on the lower level of the Jernigan Student Center and provides students with a wide selection of foods and snacks. Fresh gourmet burgers, sandwiches, and chicken tenders are among the choices available. Hours of operation are specified in the Student Handbook and on the Dining website.

The Cube is located in the Boone Business Building. Hours of operation are specified in the Student Handbook.

We proudly serve Starbucks coffee in the Bud Robinson building. This shop offers traditional Starbucks drinks, specialty coffees, teas, hot chocolate, muffins, and Grab-N-Go meals. The NINETEEN|01 Coffee Shop located in the Waggoner Library specializes in coffee from local Nashville roasters, hot and iced tea, and lemonade and also has Grab-N-Go meals.

Health Services

The Trevecca Clinic is located on the ground floor of Georgia Hall and is open 8am-4pm Monday through Friday during Fall & Spring semesters and 8am-noon Monday through Friday for the Summer semester. The clinic is staffed by board-certified physician assistants and can provide preventative care, treatment for minor illnesses & injuries, and administer injectable medications (including allergy shots) with written instructions from the prescribing provider. Clinic services are available to all Trevecca students, faculty, and staff. Most in-house Clinic services are free of charge; ancillary services (lab testing, imaging, etc.) are not free but may be billed to a patient’s health insurance. The Clinic may assist in securing private referrals with outside medical providers for the University community. To maintain the health and safety of the University, patients are required to schedule an appointment prior to being seen. Appointments can be made at https://trevecca.studenthealthportal.com, by emailing clinic@trevecca.edu or by calling 615-248-1261. At this time, no walk-in visits will be accepted. Please note that Clinic hours may vary on scheduled holidays & breaks. More information can be found on the Clinic SharePoint site at https://trevecca.sharepoint.com/sites/TreveccaClinic.

TimelyCare is also available to all students free of charge and may be accessed 24/7 anywhere in the United States at www.timelycare.com/trevecca. TimelyCare provides both scheduled & on-demand telehealth services, including writing prescriptions and providing excuse notes as medically indicated. Other TimelyCare services include counseling, psychiatric services, and health coaching.

Information Technology Services

Information Technology Services (ITS) is located on the lower level of the Adams Administration Building. ITS provides all computer, printer, network, and telecommunications support for our campus community. Some services provided by the ITS department are as follows:

For more information about the services provided by the ITS Department, visit http://trevecca.edu/its and click the Student Technology Info link or any other link that may be more specific to your interest.

For 24-hour assistance, please contact the ITS HelpDesk: helpdesk@trevecca.edu or 615-248-1223. The ITS HelpDesk is located in the Waggoner Library.

The Acceptable Use Policies are located at http://trevecca.edu/its. By using the technology provided by Trevecca Nazarene University, you agree to abide by the Acceptable Use Policies. Please read the Acceptable Use Policies in their entirety to ensure that you understand all the terms and conditions contained therein:

• Network Acceptable Use Policy
• E-Mail Acceptable Use Policy
• Intranet Acceptable Use Policy
• Internet Acceptable Use Policy
• Wireless Acceptable Use Policy

Any violation of these or other University policies may result in disciplinary action, including the termination of your network, e-mail, and/or internet access.

Official University Email Policy:

Trevecca Nazarene University (TNU) provides all full- and part-time faculty, staff, and students with an official email account, and all official TNU correspondence, including all course-related emails, must be sent using the university-provided account. Since course messages sent from within the Blackboard learning management system are sent to the user’s official Trevecca email account and appear to come from the sender’s official account, the Blackboard Course Messages tool is also an acceptable medium of communication. This policy is in place for the protection of employee and student privacy, the authentication of employee and student identity, the provision and enforcement of network security and storage measures, and compliance with regulatory and legal requirements regarding privacy and data protection. Employees who send confidential Trevecca information to non-Trevecca email accounts may be in violation of this policy and the university’s conflict of interest policy.

Library

Waggoner Library provides access to the latest research, including print books and journals along with a wide range of online content available on the library web site (http://library.trevecca.edu). Online users will find searchable databases with access to journals, books, and videos. Additionally, Research Guides provide assistance by major, access to research tools, and information about the library.

Located near the center of campus and open seven days a week, the library is a great place to study. Group study rooms, mediascapes, and a variety of seating areas provide a perfect place to collaborate on projects. In addition to print materials, the Library's in-house collections include DVD's, CD's and archival material. Computers, laptops, printers, and a coffee shop are available in Waggoner. Library personnel are available all hours the library is open to answer questions and assist with research.

Mail Room

The TNU Mail Room is located in the Waggoner Library. Operational hours are from 8:30 AM until 4:30 PM.  The Mail Room window is open from 9:00 AM to 4:00 PM Monday through Friday.

Deliveries are received once a day from the United States Post Office, UPS, and all Federal Express.  All packages received are processed in a timely manner. Once packages are processed, a notification is emailed to the student for package pick up at the Mail Room window.  Students must present their student ID card in order to pick up their package.  We do not receive deliveries on Saturday or Sunday.

We are able to ship packages out; however, all packages must be ready (addressed and taped) to ship when they are brought to the Mail Room window. We do keep a limited supply of priority shipping boxes in the Mail Room for convenience.