Information Technology Services
Information Technology Services (ITS) is located on the lower level of the Adams Administration Building. ITS provides all computer, printer, network, and telecommunications support for our campus community. Some services provided by the ITS department are as follows:
| Network Account |
Citrix |
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Sharepoint (my.trevecca.edu portal)
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Computer Labs
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Email (Office 365)
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Self-Service Access
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Blackboard (online learning)
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Wired & Wireless
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Computer purchases
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Helpdesk
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Campus Security/Emergency Alert
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For more information about the services provided by the ITS Department, visit http://trevecca.edu/its and click the Student Technology Info link or any other link that may be more specific to your interest.
For 24-hour assistance, please contact the ITS HelpDesk: helpdesk@trevecca.edu or 615-248-1223. The ITS HelpDesk is located in the Waggoner Library.
The Acceptable Use Policies are located at http://trevecca.edu/its. By using the technology provided by Trevecca Nazarene University, you agree to abide by the Acceptable Use Policies. Please read the Acceptable Use Policies in their entirety to ensure that you understand all the terms and conditions contained therein:
- Network Acceptable Use Policy
- E-Mail Acceptable Use Policy
- Intranet Acceptable Use Policy
- Internet Acceptable Use Policy
- Wireless Acceptable Use Policy
Any violation of these or other University policies may result in disciplinary action, including the termination of your network, e-mail, and/or internet access.
Official University Email Policy:
Trevecca Nazarene University (TNU) provides all full- and part-time faculty, staff, and students with an official email account, and all official TNU correspondence, including all course-related emails, must be sent using the university-provided account. Since course messages sent from within the Blackboard learning management system are sent to the user’s official Trevecca email account and appear to come from the sender’s official account, the Blackboard Course Messages tool is also an acceptable medium of communication. This policy is in place for the protection of employee and student privacy, the authentication of employee and student identity, the provision and enforcement of network security and storage measures, and compliance with regulatory and legal requirements regarding privacy and data protection. Employees who send confidential Trevecca information to non-Trevecca email accounts may be in violation of this policy and the university’s conflict of interest policy.